Posted by S Hoffmann from Painesville, Ohio

I recently ordered a wig from wigsbuy but the cap was too small and didn’t fit my head.

I sent an email asking for an exchange for the next size. I received an email from Wigsbuy asking I take pictures of the wig. Not sure why they requested that but I did take pictures and sent them. I received their next email stating the wigs are custom made and they could not exchange it and recommended I go to a hairdresser to see if they can help.

First of all the wig was not custom made for me. Obviously their response was unacceptable to me. The wig was over $200. Their website states they want their customers to be happy but that is a lie.

They are very difficult to work with. I sent them an email stating I want to return the wig and get a full refund and am waiting for their response. I have also contacted my credit card company to make them aware of the situation.

Never buy anything on line if they don’t have a local street address on their website. I will update this once I hear back from them S Hoffman Order 295036. Read more

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One thought on “DO NOT BUY from

  1. do not buy i got jipped charged my actt for 2 wig took for ever to here from them finally was sent a wig that look nothing like i order only one ordered 2 charge for a in march 2016 now july have the uglyest wig i have ever send made coplain to my credit card complaint still researching claimed i got wigs only have one that not what i ordered no phone number no where to mail back r no phone number to talk to any one about the order what can i do retired has hair loss needed wig now money gone no wig cant something b done about these people taking money and not giving merchandise


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