WigSIS.com – Scam Alert!


Beware of false Advertisement: Wigsis is misleading US customers by luring them in with stolen product images from major name brands and leading wig companies like Jon Renau, Ellen Wille, Noriko and many others. This Chinese wig web site is fraud. Read post below from Complaints Board  & Site Jabber

WigSis

Posted: Nov 22, 2016 by   Joys

This site is nothing but scam

Complaint Rating:  0 % with 0 votes

Contact information:

United States

wigsis.com

Purchased a wig from this site and the one I received was terrible and quality was very poor. I contacted them and said that I want to return it and get a refund and they agreed. They gave me a return address and I shipped it back at my own expense. About two weeks later when they received the wig they contacted me and said that it was damaged and they will not refund me!! They said that if I wanted to get the wig back I needed to pay the shipping fee! This site is nothing but scam, stay away!!
4/2/17

I wish I had searched deeper for reviews before I dealt with this company. I was diagnosed with breast cancer and decided to spend a bit more on something the guarantee would fit me like a glove. The wig I ordered cost $274 and was nothing I MEAN NOTHING like what I ordered. I paid through PayPal also and they were no help. Seems they’re in on it. I could not believe the way I was treated by both of them. I don’t know what kind of hair it was but it may as well been rat hair. It was awful, so awful and they would not refund my money unless I mailed it to China which would have cost almost $200 on their site it says it’s all done in the U.S. and any issue would be dealt with through there.. Please ladies stay far away from them and if you wind up in my situation please report them through the better business bureau and the consumer fraud dept through the attorney general’s office. The pain and suffering they’ve caused so many woman we need a class action suit!!!!! Content found on SiteJabber.com

Here is WigSis.com latest US location according to their web site: Miss Vivian, 805A 12th Ave, Fairbanks, AK 99703 (Alaska, United States), we used google maps to locate the address and see what we found:

wigsis-location

WARNING ….WAR ON WIG WEARERS !


It seems the Chinese Knock-off epidemic has hit the wig industry.  For years now the knock off sites have been taking consumers for a ride in the fashion industry and there is little anyone can do about it.  Fake products marketed as the original at deep discounts.  Only to find out you don’t even get what you pay for.  This has been happening on websites throughout the US and the list of scammed consumers continues to grow!  Because these Scam Sites originate in China, there is little anyone in the US can do to stop them.  They are sometimes hard to spot (unless you pay close attention to the grammar;)

Now the wig industry has been taken by storm by these Chinese manufacturers of low quality copies of the name brands US customers have grown to trust and love.  It is a rip off of a different kind as many of these customers are ordering wigs because they have to wear them.  Desperate in some cases, women who need wigs just to leave their home get scammed and stuck holding an empty bag.  So many are drawn in by the images they are familiar with which make you think it is the same wigs and hair extensions you have been buying.  Others get dazzled by the image they see which can easily lead one to believe they are getting a gorgeous high end look for a fraction of the cost.  Too good to be true… usually is!

So how do you figure out the good guys from the bad guys?   It is best to go with a reputable company which you KNOW has been around a long time.  They have established businesses and can be held accountable by US FTC.  Make sure you see a contact number and valid address in the united states before you do business with a new company if you want to take a chance on somewhere new.

One way to tell you are dealing with a Scam Site is if you see images of Celebrities advertised as the wig images.  Of course those images are not even of wigs… they are simply trying to lead you to believe you will get a wig just like this celebrity’s style.   Not going to happen.

You pay… they SOMETIMES send you a product… or you get it and it is NOT what you thought you were buying and… very low quality.  None of these sites give you recourse.  Good luck trying to get your money back!  All of these sites have 100% fake inventory and are not selling you anything of quality or brand names at all! Now you are left to fight the credit card company for your money back and since the product has been sent… you are usually out of luck.

The worst part of all this is the terrible experience so many first time wig wearers will have.  Many will just throw in the towel right there and stay stuck with an inferior wig and wear something which doesn’t look or feel like it should.  This affects confidence and we all know confidence is key in looking good.

If you are reading this, it is likely you have already been taken by some of these sites (wigsbuy.com, wigsis.com, rosegal.com, wigsfly.com, nextwigs.com… see entire list) which  are currently the worst offenders taking millions of dollars from US customers for wigs they will never see or never be able to fully enjoy.  It is time to post your experience with these and protect yourself from them in the future.  More importantly… help others before they get scammed too.

Scam Alert | WigsBuy.com

Please read entire Scam Alert post before you buy from WigsBuy.com

Know who you are buying from. 

It is important to go with a reputable site.  These larger sites can be trusted as they are established and have legitimate products.   Look for a phone number in the US and don’t get drawn in by deep discounts which are not simply clearance of a small quantity of inventory.

(please see the list of authorized SAFE SITES to shop for wigs and hairpieces)

wigsbuy.com has no affiliation with Raquel Welch Wigs, but they made it look like it . . .


Be careful and read consumer reviews before you buy.

Rene D. about WigsBuy

This is one of the worst sites I have ever been to. It is all a shell game. They make the wigs which have nothing to do with how they look. I SPENT A LOT OF MONEY ON 3 WIGS. Only one I might be able to use.The wigs were too small. THIS SITE HAD NO AFFILIATION WITH Raquel Welch Wigs but it made it looked like it did. I realized when they came in plain plastic bags no name on them…Wigsbuy is basically a fake site it is run from China you can not get anyone on the phone. I called the phone number which is in Xian China…I am so upset with myself for not recognizing it..please heed what I am sharing.

Tip for consumers: Do not buy a wig from a site that is off shore in China and checkout they have no name brand wigs it is disguised like they do… they use pictures of actresses implying the wigs will look like that.  See list of authorized US wig e-tailers.

Source: SiteJabber.com

More wigsbuy reviews

Find out more about false product image advertising on wigsbuy.com

I am usually not one to complain about customer service, but . . . | about WigsBUY.com


in this circumstance I am extremely dissatisfied.

I ordered a wig on wigsbuy.com on 10/13/14 and paid for two day shipping as I wanted the wig sooner than later so I could try it on and make sure it worked for my costume. I paid a total of $61.99 for the wig plus $25 shipping to get it here.
I emailed the customer service email address on 10/23/14 and stated I no longer wanted the wig as I had changed my costume and no longer needed it and wanted to save them the money to ship it hoping for a full refund.
I received a reply on 10/24/14 stating that they just finished “Custom Making” my wig…? I then received a call at 10:30 that night from a woman who barely spoke english telling me she was shipping the wig even though I didn’t want it. She offered a $10 refund and when I said no, she said “Ok. I ship anyway. We just finish making and very sad you don’t want” So I figured when I received the wig I would just ship it back. I was wrong.
It arrived on 10/27/14. WAY more than two days from the original purchase date of 10/13/14.
When I opened the box for the wig the packing slip stated it was worth $19. So I did a little research online and found that the wig was actually only worth $19 and was synthetic…not a $62 wig.
I emailed their customer service stating I wanted to return the wig. The conversation went as follows:

“Thank you for your shopping WigsBuy.com.
Can you tell us why you want to return it back?what’s wrong with the wig you received?
Any questions, please feel free to Contact Us.
Best wishes”

I replied: “I don’t want the wig. I told the representative over the phone I didn’t want it and she refused to let me return it. I would prefer not to answer questions about why I don’t want it anymore. I would simply like to return it.”
To which they replied:

“Thank you for your shopping WigsBuy.com.
Sorry to hear that you are not satisfied with the wig of order ######.
Could you kindly send us clear actual photos of the wig you received, the photos are taken in the natural light,so that we can make clear what’s the problem and solve it.
Before you return the wig,hope you can provide the pictures to prove the wig problem.
You can send us the wig pictures in the attachment by e-mail.
You can’t return the wig back without our permission.
Looking forward to your reply.
Any questions, please feel free to Contact Us.
Best wishes”

WITHOUT THEIR PERMISSION?!?!?!
Last I checked people are allowed to return an item if they are dissatisfied and within the return period.
I then replied: “There isn’t a problem with the wig.
I DON’T WANT OR NEED THE WIG.
That is why I called to cancel the order BEFORE it was shipped to me.
The rep on the phone then ARGUED with me for ten minutes refusing to refund my money.
I would simply like to return the unopened wig and get my money back please.”
I have yet to receive a reply but it took them days to get back to me and tomorrow is the 7th day of receiving the wig…I am sure that I will then have a battle because I didn’t return it within the 7 day period.
Any advice on how I can report this website as the BBB is only applicable to the US and Canada.
I am overly frustrated and sick or arguing with these people!
I will NEVER shop at wigsbuy.com again!

Find out more, why do wigsbuy consumer complain!

WigsBuy is using stolen photos to advertise knock-off wigs!


WigsBuy.com is using stolen celebrity & name brand product images to advertise knock-off wigs!
For example: WigsBuy.com is using Applause by Raquel Welch a premium 100% Human Hair & Lace Front Wig manufactured by HairUWear (US Retail Price = $800 without discount) and advertises Applause as one of their low quality synthetic wig for $54.99. What a scam!Don't be fooled Applause by Raquel Welch is a knockoff. WigsBuy stole the product image from Raquel Welch & HairUWearHairUWear is  . . .Read more

Find out what Rene D. (a former wigsbuy customer) has to say!

Looking for an authorized Raquel Welch Wigs retailer, click here.

Wigsbuy – Review


Posted by Decherd, Tennesse

Shipping took forever, hair look pretty out the box but co-washed lot of dye and it was not all human hair, I guess because I co-eased the hair it never returned to the soft style. When trying to curl the hair it had a horrible smell and never curled looked like a rag doll after two days

When you try to write a review on the site if it does not have a certain amount of stars it will erase. There is nothing like she said, the construction of the whole thing was terrible. The amount of lace was not as she said shipping took forever as if she was specially making it.

Never again $171.00 with shipping and it was horrible. Sale prices are fake they up the price and say 90% discount and the hair is not close to being worth that price. Wigsbuy is a fraud!

Source

DO NOT BUY from Wigsbuy.com


Posted by S Hoffmann from Painesville, Ohio

I recently ordered a wig from wigsbuy but the cap was too small and didn’t fit my head.

I sent an email asking for an exchange for the next size. I received an email from Wigsbuy asking I take pictures of the wig. Not sure why they requested that but I did take pictures and sent them. I received their next email stating the wigs are custom made and they could not exchange it and recommended I go to a hairdresser to see if they can help.

First of all the wig was not custom made for me. Obviously their response was unacceptable to me. The wig was over $200. Their website states they want their customers to be happy but that is a lie.

They are very difficult to work with. I sent them an email stating I want to return the wig and get a full refund and am waiting for their response. I have also contacted my credit card company to make them aware of the situation.

Never buy anything on line if they don’t have a local street address on their website. I will update this once I hear back from them S Hoffman Order 295036. Read more

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